El Cajon Appliance Repair (we, us, our) is committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy outlines our practices regarding information collection, usage, sharing, and user rights in compliance with U.S. law. By using our website, you agree to the terms of this Privacy Policy.

1. Information Collection: We collect personal information that you voluntarily provide to us when you contact us via our call request form or by phone. This includes your name, phone number, and email address. Additionally, non-personal browsing data may be collected automatically through cookies or web beacons to improve the user experience on our website. These technologies help us analyze trends, administer the site, and gather demographic information about our user base as a whole.

2. Use of Information: We use the information we collect to provide, maintain, and improve our services. This includes responding to your inquiries, scheduling service appointments, and communicating with you regarding service issues. By submitting your information, you allow us and our partners to contact you via phone, email, or text for service-related purposes.

3. Information Sharing: We may share your information with our trusted partners for operational and service needs essential to providing you with our services. We ensure that these partners comply with privacy obligations aligned with this Privacy Policy. We do not sell, rent, or lease your personal information to any third parties.

4. Legal Compliance: Users contacting us agree to waive their right to sue or take any legal action beyond direct negotiation for any disputes related to the website or services provided by El Cajon Appliance Repair. The maximum compensation for any claims is limited to $100, and users agree to bear their own legal fees and expenses in the event of a dispute.

5. Data Security: We take reasonable measures to protect your information from unauthorized access, use, or disclosure, but please be aware that no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Opt-Out: You may choose to opt-out of receiving communications from us or request that your personal information be removed from our records at any time. To opt-out, please contact us by calling (619) 903-6633. Please note that certain communications related to service and legal notices may still be communicated.

7. Changes to this Privacy Policy: We reserve the right to update or change our Privacy Policy at any time. Any changes will be reflected on this page. We encourage you to periodically review this page for the latest information on our privacy practices.

8. Contact Us: If you have any questions about this Privacy Policy or your dealings with our website, please contact us at (619) 903-6633. We are committed to resolving any concerns you may have.